Free discreet shipping on orders over $75
About us
Australia's Home for Pleasure, Without the Awkwardness
Oola is an Australian-owned online store for sex toys, lingerie and intimate wellness — built so shopping for pleasure feels as easy as shopping for anything else. Every product we stock is body-safe, and picked by people who actually use this stuff, not just added to pad out a catalogue.
Our Mission
We want exploring pleasure to feel approachable, not clinical. Whether it's your first toy or you know exactly what you're after, we're here with a genuinely wide range, honest pricing, and real answers to your questions — no judgement, ever.
Real Support From Real People
Every product we sell is chosen for safety and quality — body-safe materials, properly tested. Got a question before you buy, or an issue after? Reach out through our Contact page and we'll sort it out.
Fast, Free Delivery
Free standard shipping on all orders over $75, or a flat $14.50 on everything else. Every order ships from right here in Australia.
Honest Pricing, Real Quality
Great products shouldn't come with a luxury markup. We keep pricing honest across the range — from budget-friendly starter toys to premium rechargeable pieces from brands like Adam & Eve and Satisfyer.
FAQs
What shipping options do you offer?
We offer free standard shipping Australia-wide on orders over $75, and a flat rate of $14.50 on everything else. We currently ship within Australia only.
Can I track my order?
Yes. Once your order ships you'll get a confirmation email, and you can check its status any time from your account under Orders.
Do you offer any discounts or promotions?
Yes — keep an eye out for our sign-up popup and offers page for current codes. We regularly run sitewide sales and new-customer discounts.
Can I track my order?
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
How can I contact customer support?
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
How can I contact customer support?
Head to our Contact page and send us a message — we'll get back to you as soon as we can.
What's your returns policy?
We accept returns within 30 days on unused items in original packaging. For hygiene reasons, some intimate items can't be returned once opened — see our full Refund and Returns Policy for details.
Is checkout secure?
Yes. Checkout supports Apple Pay, Google Pay and secure card processing, so your payment details are never stored on our end.
Do you offer any discounts or promotions?
Yes — keep an eye out for our sign-up popup and offers page for current codes. We regularly run sitewide sales and new-customer discounts.
Can I track my order?
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
